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GoAdmio Documentation

CNAME Lookup

From the GoAdmio knowledge base.

CNAME Lookup

This page explains the CNAME Lookup tool in GoAdmio. It queries and displays the CNAME (Canonical Name) record for any domain or subdomain — showing whether the name is an alias and, if so, where it points.

Location: Admin Panel → DNS Tools → CNAME Lookup
Location (User Panel): DNS Tools → CNAME Lookup



Overview

A CNAME record maps one domain name to another — it says "this name is an alias for that name." When a resolver looks up a CNAME, it follows the alias to the target name, then resolves that target to an IP address.

CNAMEs are common for:

  • www subdomains — www.example.com → example.com (or → a CDN hostname)
  • CDN integration — cdn.example.com → example.com.cdn.cloudflare.net
  • Third-party services — mail.example.com → mail.provider.com
  • Domain aliases — one brand pointing to another
  • Load balancing — pointing to a cloud provider's hostname instead of an IP
The CNAME Lookup tool retrieves the CNAME chain for any name — useful for diagnosing CDN setup, verifying DNS changes, and troubleshooting "site not loading" issues.

> Note: A CNAME record cannot coexist with other records of the same name (A, MX, TXT). If a domain has a CNAME, it cannot also have an A record. See CNAME restrictions below.



What the Page Shows

| Field / Column | Description |
|---|---|
| Name | The domain or subdomain being queried |
| CNAME Target | The canonical name the record points to |
| Chain | The full resolution chain (if multiple CNAMEs exist) |
| Final A Record | The IP address the chain ultimately resolves to |
| TTL | Time-to-live for the record |
| Status | Whether a CNAME exists, or the name resolves directly |
| Query Server | The resolver that answered |

> Tip: If the name has no CNAME, the result shows "No CNAME record" — this is normal for apex domains and names that resolve directly to an IP.



How to Look Up a CNAME

  1. Log in to the GoAdmio Admin Panel (or User Panel).
  2. Navigate to DNS Tools → CNAME Lookup.
  3. Enter the domain or subdomain (e.g., www.example.com).
  4. Click Lookup (or Search).
The CNAME record (or lack thereof) is displayed.

Understanding the Results

CNAME found

A result like:

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