Undelivered Emails

This page explains the Undelivered Emails feature in GoAdmio. It lists email addresses that have bounced or failed delivery, so you can clean your mailing lists and prevent repeated failures from damaging your server's sending reputation.

Location: Admin Panel → Email → Undelivered Emails
Location (User Panel): Email → Undelivered Emails

Overview

When GoAdmio's mail server (Postfix/Dovecot) cannot deliver a message — because the recipient address does not exist, the mailbox is full, or the remote server permanently rejects it — the failure is recorded in the Undelivered Emails list.

This list is a bounce log. It helps you:

Identify addresses that consistently fail (hard bounces)
Remove invalid addresses from customer mailing lists
Prevent repeated attempts that waste server resources
Protect your IP reputation by stopping delivery to known-bad addresses

> Note: Undelivered emails are recorded at the server level, not per-mailbox. The list shows the failed recipient addresses, not the full original messages. For message-level tracking, see Email Tracking.

What the Page Shows

| Column | Description |
|---|---|
| Email | The recipient address that failed delivery |
| Domain | The domain of the failed address |
| Count | Number of failed attempts to this address (optional, depending on version) |
| Last Attempt | Timestamp of the most recent failure |
| Actions | Delete individual entries |

> Tip: Addresses with a high Count are likely hard bounces (permanently invalid). Addresses with a single recent failure may be soft bounces (temporary issue).

How to View Undelivered Emails

Log in to the GoAdmio Admin Panel (or User Panel).
Navigate to Email → Undelivered Emails.
The page lists every failed address recorded by the server.

You can search or filter by domain if the list is large.

Managing Undelivered Emails

Delete All for a Single Domain

To remove all undelivered addresses for one domain:

```bash
/go/undelivered goadmio.com