Track DNS
This page explains the Track DNS tool in GoAdmio. It lets you check how a domain currently resolves — including its IP address, nameservers, mail servers, and DNS propagation status — from the server's perspective.
Location: Admin Panel → DNS Tools → Track DNS
Location (User Panel): DNS Tools → Track DNS
Overview
Track DNS answers the question: "Where does this domain actually point right now?" It performs a live DNS lookup for any domain and reports the results in a readable view.
Use Track DNS to:
- Verify DNS propagation — confirm that a new A record or nameserver change has propagated
- Check where a domain points — see the current IP address before debugging a website
- Verify email routing — see the MX records and the mail server hostname
- Confirm nameservers — check which DNS provider is authoritative for the domain
- Diagnose "site not loading" issues — distinguish DNS problems from server problems
- Troubleshoot email delivery — see whether MX records point to your server
What the Page Shows
| Field / Section | Description |
|---|---|
| Domain | The domain being looked up |
| A Record (IPv4) | The IP address the domain resolves to |
| AAAA Record (IPv6) | The IPv6 address, if present |
| Nameservers (NS) | The authoritative nameservers for the domain |
| MX Records | Mail exchange records — where email is delivered |
| CNAME | Any canonical name aliases |
| TXT Records | SPF, DKIM, DMARC, and verification records |
| TTL | Time-to-live for the records |
| Resolution Path | The full resolution chain, from root to authoritative server |
> Tip: The exact sections depend on your GoAdmio version. Some versions show all record types on one page; others have a dropdown to select the record type.
How to Track DNS for a Domain
- Log in to the GoAdmio Admin Panel (or User Panel).
- Navigate to DNS Tools → Track DNS.
- Enter the domain name (e.g.,
example.com). - Click Track (or Lookup).
Reading the Results
A / AAAA Records
The A record (IPv4) and AAAA record (IPv6) tell you which server the domain points to.
| Result | Meaning |
|---|---|
| A record matches your server IP | The domain points to this GoAdmio server — DNS is correct |
| A record points to a different IP | The domain points elsewhere — either an old server, a CDN, or a misconfiguration |
| No A record | The domain does not resolve — the site will not load |
| Multiple A records | The domain uses round-robin or load balancing |
> Tip: Compare the A record to the IP shown in the panel header. If they differ, DNS is not pointing to this server — the customer may need to update their nameservers or A record. See DNS Manager and Nameservers.
Nameservers (NS)
The NS records show which DNS provider is authoritative for the domain.
| NS pattern | DNS managed by |
|---|---|
| ns1.yourhost.com, ns2.yourhost.com | Your GoAdmio server (or its DNS cluster) |
| *.ns.cloudflare.com | Cloudflare |
| ns1.yourregistrar.com | The registrar's default DNS |
| *.awsdns-*.com | Amazon Route 53 |
| dns1.registrar-servers.com | Namecheap (or similar) |
> Tip: If the nameservers are not your server's, DNS changes made in DNS Manager will not take effect — the domain's DNS is controlled elsewhere. The customer must either:
> - Change the nameservers to your server's, or
> - Make the change at the current DNS provider
See Nameservers for the full setup.
MX Records
The MX records show where email for the domain is delivered.
| MX result | Meaning |
|---|---|
| Points to mail.example.com or your server | Email is delivered to your server |
| Points to Google (aspmx.l.google.com) | Email is handled by Google Workspace |
| Points to Microsoft (*.mail.protection.outlook.com) | Email is handled by Microsoft 365 |
| No MX records | The domain cannot receive email |
> Tip: If the customer expects email on your server but the MX records point elsewhere, the customer will not receive email on GoAdmio. See Email Accounts and DNS Manager.
TXT Records
TXT records include SPF, DKIM, DMARC, and verification strings.
| TXT content | Meaning |
|---|---|
| v=spf1 ... | SPF record — authorized senders |
| v=DKIM1; ... | DKIM public key |
| v=DMARC1; ... | DMARC policy |
| google-site-verification=... | Google Search Console verification |
| facebook-domain-verification=... | Facebook domain verification |
> Tip: Use Track DNS to confirm SPF and DKIM records exist before diagnosing email deliverability. See SPF / DKIM.
TTL
The TTL (time-to-live) tells you how long resolvers cache the record.
| TTL | Meaning |
|---|---|
| 300 | 5 minutes — changes propagate quickly |
| 3600 | 1 hour — standard |
| 86400 | 24 hours — changes take a day to propagate |
| 0 | No caching — changes take effect immediately |
> Tip: When a customer changes DNS, the old value may be cached until the TTL expires. Lower the TTL before making changes to speed up propagation.
Verifying DNS Propagation
After a DNS change (new A record, new nameservers), DNS takes time to propagate worldwide. Track DNS shows the server's current view, which may differ from other locations.
Check from the server
Use Track DNS in the panel, or from the shell:
```bash
Query the A record
dig +short example.com